Your well-being is our priority

At pokp Responsible Gaming — Stay Protected

Gaming is for fun — not stress. Find all of pokp's responsible gaming features and guidelines in one place.

18+ Only
Strict Age Verification
Spending Control
Set Your Own Limits
Benefits of Taking a Break
Take a Break Anytime
Self-Exclusion
Account Closure When You Need It
24/7 Support
Help Is Always Available

Pokp's Responsible Gaming Features

Pokp believes gaming should always be fun. That's why we offer multiple protection features to help you stay in control.

Set a Deposit Limit
Decide in advance how much you want to deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately.
Session Time Limit
Set your own limit for how long you play in one sitting. When the time is up, pokp will automatically send you a reminder.
Cooldown Break
When you feel like you need a break, set a cooldown period of 24 hours to 30 days. You won't be able to log in to your account during this time.
Self-Exclusion
If you feel gaming is getting out of hand, you can close your account for anywhere from 6 months to permanently. This is kept completely confidential.
Turn Off Ads
You can opt out of pokp's promotional emails and notifications at any time — just turn them off in Settings with a single click.
Gaming History Review
View your complete gaming and transaction history at any time. Track and analyze your spending and time statistics.
Why Responsible Gaming Matters

Online gaming and betting can be a source of entertainment — as long as it's done in a controlled and mindful way. pokp always wants you to stay healthy and happy through responsible gaming. We believe gaming is only enjoyable when it remains a form of entertainment, not a way to cope with life's pressures or problems.

Online gaming is growing fast in Bangladesh, but it's not always easy to tell when you've crossed the line into irresponsible play. pokp's responsible gaming guidelines are here for exactly that reason — so you can enjoy gaming with awareness and get the right help whenever you need it.

Responsible gaming is about more than just setting limits. It means staying aware of your emotions, financial situation, and time. By using pokp's responsible gaming tools, you can make sure gaming stays a positive part of your life.

Keep in Mind: Gaming is entertainment. If you ever feel it's having a negative impact on your daily life, family, or finances, don't wait — reach out for help.

Signs of Problem Gaming

Sometimes we don't realize when gaming is slipping out of control. If you or someone close to you is showing any of the signs below, it's time to take notice.

  • Spending more than your set budget but unable to stop
  • Chasing losses by playing again and again to win back money
  • Lying to family or friends about your gaming
  • Skipping Work, Studies, or Family Responsibilities to Game
  • Feeling restless or irritable when you're not able to play
  • Borrowing money or dipping into savings to fund your gaming
  • Unable to Stop Gaming Despite Trying
  • Turning to gaming to relieve stress

If One or More Signs Are Present: Reach out to pokp's support team or use the self-exclusion feature. Asking for help is a sign of strength, not weakness.

Self-Assessment Questionnaire

Answer the following questions honestly. They're designed to help you reflect on your gaming habits and stay self-aware.

Ask Yourself
01
Have you ever spent more than your set budget and regretted it afterward?
02
Is gaming affecting your work, family, or social life?
03
Do you keep playing to try to win back money you've lost?
04
Do you feel like you can't stop gaming even when you want to?
05
Have you borrowed money to fund your gaming, or considered doing so?
06
Is gaming causing problems in your family life?

If you answered "yes" to two or more questions, use pokp's responsible gaming tools or talk to our support team. We're here for you.

How to Use the Protection Tools

Pokp's responsible gaming tools are easy to access right from your account settings. Here's a step-by-step guide.

  • 1
    Log In to Your Account
    Log in to pokp.ws with your username and password.
  • 2
    Open the Profile Menu
    Click the profile icon in the top right and select "Account Settings".
  • 3
    Open the "Responsible Gaming" Tab
    On the Settings page, select the "Responsible Gaming" tab.
  • 4
    Select the Tool You Need
    Set a deposit limit, session time, cooldown period, or self-exclusion — whatever you need.
  • 5
    Confirm
    Once a limit or break is confirmed, it takes effect immediately. A 24-hour waiting period applies when increasing an existing limit.
Overview of Protection Tools
Tool Name How It Works Time to Take Effect Status
Deposit Limit Daily / Weekly / Monthly Deposit Cap Instant Active
Session Time Limit Set a Continuous Play Time Limit Instant Active
Bet Limit Maximum amount per bet Instant Active
Cooldown Break 24-Hour to 30-Day Break Instant Active
Self-Exclusion Account closure from 6 months to permanent Instant Active
Block Advertisements Opt Out of Promotional Communications Within 48 Hours Active
Practical Tips for Responsible Gaming

Build a few simple but effective habits for responsible gaming at pokp. Follow these tips to keep gaming fun every time.

  • Set a Budget in Advance: Decide how much you're willing to spend before you start playing, and stick to that limit.
  • Be Prepared to Lose: Remember, losing is a normal part of betting and gaming. Don't spend more trying to chase back what you've lost.
  • Track Your Time: Keep an eye on how long you've been playing. Take regular breaks.
  • Don't Play on Impulse: Avoid gaming when you're angry, sad, or frustrated. Your judgment isn't at its best during those moments.
  • Don't Make Gaming Your Only Source of Entertainment: Make time for family, friends, and other hobbies too.
  • Don't Play Under the Influence or When Tired: It's hard to make the right call when you're in that state.
  • Review Your Gaming History Regularly: Review your spending and time once a week.
  • Seek Help When Needed: If something feels off, don't wait — reach out to our support team right away.
FAQ

Yes. Any balance remaining in your account at the time of self-exclusion can be withdrawn. However, you won't be able to place new bets or play games while self-exclusion is active. Contact our support team for more details.

Lowering your limit takes effect immediately. Increasing it, however, requires a 24-hour waiting period. This rule is in place for your protection, to prevent impulsive decisions.

Promotional offers won't apply during a cooldown period. Once it ends and your account is active again, you'll be able to enjoy all benefits as usual. Your wellbeing matters more than any bonus.

pokp is an 18+ platform. Age is verified at registration, and ID verification may be required when needed. Account creation by minors is strictly prohibited. If you suspect a minor is accessing the platform, please contact our support team immediately.

pokp's support team is available 24/7. Email us at support@pokp.ws or reach out via live chat on the site. All your information is kept completely confidential.
Quick Access
Support Team

Our expert team is always ready to help with any gaming-related concerns.

Available 24/7
Fully Confidential
pokp's Commitment
  • Strictly No Access for Under-18s
  • All Protection Tools Are Free & Instant
  • No new accounts can be opened after self-exclusion
  • Professional Support for Problem Gaming
  • Your personal information and privacy are fully protected
  • Regular Responsible Gaming Awareness Campaigns
Safe Gaming

Play Responsibly — Keep the Fun Going

Join pokp and enjoy safe, responsible gaming with our built-in protection tools.

18+ Only
Completely Safe
24/7 Support
Responsible Platform
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